For letting agents & property managers
London’s go-to
contractor for agents.
Built around your office. Not the other way round.
We understand estate agency from the inside. Fast responses, transparent pricing, one point of contact — so you can focus on managing your portfolio, not chasing contractors.
Call-outs completed
Refurbishment projects
Checkatrade rating
Workmanship warranty
Our story
Best of
both worlds.
Rom started his career in property — not in construction. As a lettings negotiator in Canary Wharf, he spent years on the other side of the phone: chasing contractors, apologising to landlords, and explaining delays to tenants that were never his fault.
He knew there was a better way. So in 2018 he founded Tom Harvey Contractors — built from the ground up around how letting agents actually work. Fast communication, transparent pricing, and a team that understands the pressure you're under because we've been there ourselves.
Today we work with some of London's leading agencies and property managers. We don't just do the work — we protect your reputation while we do it.
Get in touchWhy agents choose us
We make your life easier.
Three things agents tell us matter most. We've built our whole operation around them.
Fast response, every time
We respond within 4 hours and provide quotes within 48 hours. No chasing, no silence. You'll always know where things stand.
One point of contact
Whether it's a kitchen refit, a mould issue or a broken door handle — you call one number. We coordinate everything end to end, including trusted subcontractors.
Agency background
Our founder spent years in lettings. We understand what landlords expect, what tenants need, and — critically — what makes your office run smoothly.
The Tom Harvey approach
3 birds. One stone.
We've refined our service to keep all three parties happy — every single time.
Party 01
The Agent
Fast responses, clear communication, no surprises. We make you look professional in front of your landlords and tenants.
Party 02
The Landlord
Fair, transparent pricing with no hidden costs. Works completed to a high standard with a 12-month workmanship warranty.
Party 03
The Tenant
Friendly, professional tradespeople who respect the property and minimise disruption. We work around tenants in situ.
Your agency, connected
Your own
client hub.
Every agency we work with gets access to their own personalised client portal. Track every job, approve quotes, download invoices and communicate with us — all in one place.
- Submit and track work orders 24/7
- Approve or decline quotes digitally
- View scheduled appointments
- Download invoices instantly
- Store a card on file for fast payment
- Full communication history in one thread
Illustrative workflow
How we work with you
We fit around your workflow.
However your office prefers to communicate — we're there.
Send us jobs, photos and instructions directly. We respond fast.
Formal quotes, invoices and job confirmations all via email.
Client Hub
Your own portal — submit jobs, approve quotes, track everything.
Phone
For urgent jobs or assessments — call us direct on 020 3983 5087.
Transparent pricing
No surprises.
Ever.
Approximate prices for our most common jobs. All exclude VAT at 20%. Materials charged separately where applicable.
Per hour + VATCall-OutsFrom £95 / hour
- General Repairs
- £95
- Plumbing
- £130
- Electrical
- £130
- Carpentry
- £120
- Consecutive hours
- TBC
Extras
- Key collection (Central)
- £20
- Congestion charge
- £15
Rough estimate + VATDecorating1 bed from ~£1,600
- 1 Bed (walls & ceilings)
- ~£1,600
- 2 Bed (walls & ceilings)
- ~£2,200
- 3 Bed (walls & ceilings)
- ~£2,900
- 4 Bed (walls & ceilings)
- TBC
Extras per room
- Staircase
- £700
- Woodwork per room
- £300
- Door decorating
- £90
- Window (inside only)
- TBC
Per sqm + VATCarpetsFrom £45 / sqm
- Economy
- £45/sqm
- Mid range
- £55/sqm
- Luxury
- £65/sqm
Extras
- Key collection (Fleet St)
- £20
- Congestion
- £15
- Thresholds (per door)
- £20
- Door cutting (per door)
- £30
Fixed price + VATCommon JobsFixed price guides
- Repaint mouldy bathroom
- £390
- Replace silicone
- £130
- Replace shower screen
- £350
- Replace smoke alarm
- £130
- Replace bath panel (MDF)
- £220
- Replace kitchen tap (basic tap)
- £160
- Rubbish removal (1 load)
- £360
Labour only + VATFlooring & CarpentryLabour-only rates
- Laminate flooring (excl. materials)
- £40/sqm
- Engineered flooring (excl. materials)
- £50/sqm
- Fire door (per door)
- £100
- Carpentry (per hour)
- £120
All prices are approximate guides. Final quotes provided after assessment. Prices exclude VAT at 20% and materials unless stated.
All prices are approximate guides and exclude VAT at 20% · Materials charged separately · Final quote provided before any work begins · 12-month workmanship warranty on all jobs
What people say
Rated highly.
Consistently.
9.3 out of 10 on Checkatrade · 4.8 on Google · 65 reviews
"Reliable, tidy and the finish was excellent. The flat was re-let the same week they handed it back. Couldn't ask for more."
"We use Tom Harvey across our managed portfolio. They communicate well, hit deadlines and the quality is consistently high."
"Full refurbishment on time and within budget. Professional throughout, kept us updated at every stage. Highly recommended."
Insurance & emergency work
Post-leak. Mould.
Fire damage.
When something goes wrong at a property, agents need a contractor they can call immediately — not one that takes three days to respond. We handle insurance work, post-leak remediation and emergency repairs fast.
We work directly with loss adjusters and insurers, provide photographic evidence at every stage, and produce detailed job reports for insurance claims — making your life significantly easier when a landlord is under pressure.
- Post-leak drying, replastering & redecoration
- Mould treatment, priming & full redecoration
- Fire damage repair & full property refurbishment
- Photo reports & job documentation for insurers
- Emergency response — same or next day where possible
Case study
Turner House — Post-Fire Refurbishment
Full refurbishment following fire damage at a Canary Wharf apartment. Stripped back to shell, replastered, fully rewired, new kitchen, bathroom, flooring and decoration throughout. Completed in 8 weeks.
View case studyAverage response time to emergency calls
Public liability insurance cover
The honest pitch
You've used contractors
that let you down.
We're not going to promise we're different. We're going to show you — one job at a time.
The old way
"I'll be there Tuesday"
Three unanswered calls. A no-show. A landlord furious. You spending your Friday chasing someone who was never going to pick up.
The Tom Harvey way
Confirmed within 4 hours.
You send the job. We confirm same day. You get a quote within 48 hours. The work gets done. You get a report. Done.
The old way
"It'll be around £X"
Verbal quotes that double. Invoices with extras you never approved. Landlords pushing back on you. Another conversation you didn't need.
The Tom Harvey way
One number. One person.
You don't manage our team — we do. You don't chase subs — we do. You send one message and we handle everything, start to finish.
Coverage
London & Home Counties.
We respond within 4 hours and cover a wide area across the capital and surrounding counties. Same team, same standard — wherever the property is.
We respond within 4 hours
Quotes within 48 hours
No travel charges within Greater London
Agencies & property managers we work with
Let’s work together
Ready to
work together?
Add us to your contractor list. We'll handle everything else.
